Silvia Puglisi

View My GitHub Profile

NoPressuRe Labs

Information Privacy Group @ UPC - BarcelonaTech

Publications

Hello World.

I am a Software Engineer based in Barcelona, EU.

I am part of the Information Security Group in the Department of Telematics Engineering at Universitat Politècnica de Catalunya (UPC) as Ph.D. candidate, where I research topics in the fields of privacy and anonymity of users in online communities and social networks.

My current research interest are focused towards understanding what kind of information are publicly accessible online as result of users activities on social networks.

I am also interested in RESTful architecture and application of hypermedia to Privacy and Security.

You can reache me @: silvia at nopressure.co.uk

PGP/GPG public key available: 767BB67C

I like: surfing, swimming, skiing, mountainering and hiking. I have got two cats. If we were still in the '90s I would have displayed here my geek code.

I am the author of O'Reilly book "RESTful Rails Development":

RESTful_Rails_Development

You can check my LinkedIn profile (if you really want to):

Or my flickr page:

I also have a blog:

And a twitter account:

Below you will find a quick resume of my experiences so far.

Sr. Software Engineer @ Citrusbyte

2015 - Present, Barcelona, Spain

Helping clients define, design & build products that delight their users and owners.

Technical Architech @ Fablabs.io

2015 - Present, Barcelona, Spain

Fab labs provide widespread access to modern means for invention. They began as an outreach project from MIT’s Center for Bits and Atoms (CBA), and became into a collaborative and global network. You can find more information about Fab Labs on the Fab Foundation Website.

Software Engineer @ Ztory

2014 - 2015, Barcelona, Spain

Ruby on Rails development. Ztory is a Swedish startup founded in 2013 that gives readers access to an ever growing stockpile of fresh publications for a fixed monthly price. Our mission is to give millions of people unlimited access to publications and help publishers find new audiences.

Software Engineer @ 3Scale

2013 - 2014, Barcelona, Spain

Ruby on Rails development for a high performance system with focus on excellent usability.

Enterprise Engineer @ Google

2011 – 2012 Dublin, Ireland

Support and account management to Google Apps users worldwide. Identify and escalate bug reports, proactively identify customer problems, and develop creative solutions to maximize the adoption of Google Apps in organisations. Monitor customer feedback and drive programs to improve client satisfaction. Work with product and engineering teams to translate customer needs into a better product experience. Develop and implement processes and infrastructure to scale customer-facing operations.

Corporate Operations Engineer @ Google

2009 – 2011 Dublin, Ireland

Maintaining, designing, diagnosing, troubleshooting and/or updating user facing services. Interacting with stakeholders and customers to identify requirements. Testing and reviewing hardware and software; participating in researching technical solutions. Supporting remote offices, acting as main point of contact for the remote users. Experience with deployment of new systems and services, infrastructure (hardware/software) support and project management. Experience organizing large scale events and providing events support.

Field Engineer @ Google

2007 – 2009 Milan, Italy

IT management for 5 offices spread across Europe. Deploying, testing and researching technical solutions. Extensive field experience and project management background in deploying new services, infrastructure, and opening new office spaces, In Europe, the Middle East, North and South America. Organising events and providing events support. Designing technical training material and providing support for internal users and external customers. Extensive experience providing and managing technical support to users and customers. . Developing and implementing processes and infrastructure to scale customer-facing operations. Monitor customer feedback and drive programs to improve client satisfaction.